Update regarding WannaCry Ransomware Outbreak

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We are following news reports today of a ransomware strain that has so far hit over 75,000 computers 99 countries around the globe.  Mobiletech systems and services are protected against this vulnerability, but you should be aware that your own systems may be at risk. The ransomeware locks down all the files on an infected computer and asks the computers administrator to pay in order to regain control of them.

We recommend the following actions to our customers and partners:
Immediately update both desktop and Windows systems with the Microsoft patch MS17-010
Notify your users to be extra cautious right now – even clicking on a suspicious attachment could instigate a ransomware attack
Backup files with Carbonite or any other backup that would allow quick recovery in the event you do fall victim to a ransomware attack.

Norton 360, Norton Antivirus, and Norton Internet Security are recommended to prevent infection after your system is patched.

How to protect yourself from ransomware

Back up your files, Install all windows updates, and make sure your using up to date antivirus software.

The greatest damage people suffer from a ransomware attack is the loss of files, including pictures and documents. 

The best protection against ransomware is to back up all of the information and files on your devices in a completely separate system. A good place to do this is on an external hard drive that isn’t connected to the internet. This means that if you suffer an attack you won’t lost any information to the hackers.

Businesses often save copies of their data to external servers that won’t be affected if their main network is attacked. 

Be suspicious of emails, websites and apps

For ransomware to work hackers need to download malicious software onto a victims computer. This is then used to launch the attack and encrypt files. 

The most common ways for the software to be installed on a victim’s device is through phishing emails, malicious adverts on websites, and questionable apps and programs. 

People should always exercise caution when opening unsolicited emails or visiting websites they are unfamiliar with. Never download an app that hasn’t been verified by an official store, and read reviews before installing programs.