When using Quick Assist, the end-user is in user mode to remote control devices, a black screen is presented to the rescuer when a UAC dialogue box appears on the end-user device and the administrator cannot enter in a password … Continued
Anonymousfox is a WordPress vulnerability where users are able to exploit vulnerable WordPress plugins to get access to the account’s files on the system. A bug allows access with the cPanel software, the attacker can gain access to that particular … Continued
Updates break L2TP connections. After installing windows KB5009543, KB5009566 updates, Windows users find their L2TP VPN connections broken when attempting to connect using the Windows VPN client. When attempting to connect to a VPN device, they are shown an error … Continued
In the shop today I have an HP Pavillion laptop. Intel 2.7GHz. 16Gb RAM. Windows 10. Also in the shop with the same slow cpu issue is a Dell Intel I7 3.2ghz, 16gb ram, Windows 10 Both are running very … Continued
If you are a user of Norton 360 antivirus, then you might want to uninstall the software immediatly. Starting last year they have been installing a crypto miner along with the software suite, which is enabled by default. And they … Continued
This problem happened to an end user: They would launch their Outlook 2019 or Outlook 365 product, certain messages were not in the inbox, but would show up in a search or quick search. They could also see the messages … Continued
I was able to fix this issue by disconnecting the Work account from windows and then reconnecting it. I was receiving the exact same error message and I had tried clearing the TPM and other fixeswhich did not work. Below … Continued
When you attempt to apply optical character recognition (OCR) to a file, you receive the error message, “Acrobat could not access the recognition service because: unable to locate the paper capture recognition service.” To fix the error, try the following … Continued
If your Onedrive appears to be stuck at processing changes or has stopped syncing, follow these steps: To reset the OneDrive desktop sync app in Windows: Open a Run dialog by pressing Windows key and R. Copy this and paste it into the dialog window then … Continued
Many of us lately have been forced to work from home. This has led to the issue of what to use for remote access. There are many ways to implement remote access for yourself or other users. I will go … Continued
